Wallet Safety

How To Verify An Official Crypto Support Link Before You Click

A checklist for checking crypto support links, domains, search ads, social profiles, and direct messages before connecting a wallet or sharing account details.

Educational only. Do not share seed phrases, private keys, passwords, two-factor codes, or recovery codes. This site does not provide investment, tax, legal, or trading advice.

Start From A Source You Already Trust

The safest support path usually starts from the product's official website or app, not from a direct message, sponsored search result, random forum reply, or screenshot. Scammers often copy logos and page layouts, so the domain and navigation path matter more than visual polish.

Check The Link Before You Act

Type the known website manually
Compare the full domain, not only the logo
Avoid shortened links
Do not trust direct-message support links
Check whether the site asks for wallet recovery words
Pause if the page creates urgency or threatens account loss

Safe Support Details

A real support flow may ask for an email, ticket ID, order ID, public transaction hash, or app version. It should not ask for a seed phrase, private key, password, two-factor code, or remote device access.

If You Already Clicked

Do not sign more transactions. Close the page, save the URL, capture screenshots if safe, and report the link through the official support path you can verify from the official website.